ACCC targets misleading organic claims
20 June 2018
Dreamz Pty Ltd, trading as GAIA Skin Naturals (GAIA), has paid $37,800 in penalties for alleged
false or misleading representations after the ACCC issued three infringement notices.
GAIA described its Natural Baby Bath & Body Wash, Baby Shampoo and Baby Moisturiser as
“Pure ★ Natural ★ Organic”. However, these products contain two synthetic chemical
preservatives: sodium hydroxyl methyl glycinate and phenoxyethanol.
“Businesses making organic claims must be able to substantiate those claims. GAIA’s claims
may have misled consumers into thinking these products are free from synthetic chemicals
when they are not,” ACCC Commissioner Sarah Court said.
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